Shipping policy

Shipping Policy

At Old West Cowboy, we are committed to processing and delivering your orders quickly and securely.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Times

Estimated delivery times are as follows:

• Standard Shipping (U.S.): 3–7 business days
  

Please note that delivery times may vary due to external factors such as weather conditions, carrier delays, or high-demand seasons.

Shipping Costs

Shipping costs are calculated at checkout and depend on the customer’s location and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a tracking number to monitor its progress. If you experience any issues with tracking, please contact us at [your contact email].

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your order is delayed or lost in transit, please contact us and we will assist you in resolving the issue. However, we are not responsible for delays caused by shipping carriers.